This video explains how to use the CALL step in your campaign builder.
This will trigger the system to dial your number (set in call forwarding area in phone settings) and let you connect directly to your contact via a phone conversation.
Note that the call will incur call charges linked to your Twilio account.
If a campaign has worked and your customer has booked in a call, or they no longer want to receive communications, this is a way of taking them out of a campaign. This video also touches on how to create a task to make sure you don't loose track of ...
Manual actions allow you to "manually" SMS or CALL your contacts similar to a "Power Dialer". This way you can rapidly go through a set of manual follow up steps one after the other with no delay between calls. This video shows how to initiate manual ...